Agency Staffing

Specialists in supplying Qualified Nurses, Support Workers and Care staff since 1998

Providing excellence through our expertise in key settings

Our Dedication to Service Excellence

At Better Healthcare we have been supplying qualified Nurses, Support Workers and Care staff to the health and social market since 1998.

Our focus is on providing market leading expertise across our specialist areas.

Elderly Care Services

Better Healthcare understand how important it is in an elderly care setting to have a team of compassionate and dedicated people providing a high standard of support.

Our core focus is on maintaining those high standards in order to ensure consistency of care for residents and service users. Our professional team of carers and nurses are carefully selected and highly trained to provide support, comfort and companionship to older people, including those living with dementia.

We work in partnership with you to really get to know you and your service and to to ensure that we are supplying people that will fit in and interact effectively with both your teams and your residents.

We supply staff to a number of elderly care settings, including:

  • Residential Care
  • Nursing Care
  • Extra Care Schemes
  • Day Care
  • Sheltered
  • Accommodation
  • Specialist Dementia Homes
  • Physical Disabilities

Learning & Physical Disabilities

Better Healthcare work a wide range of learning disability organisations, providing care and support to people with learning disabilities, physical disabilities, autism, challenging behaviour and complex needs. We understand how important it is for service users to be independent in the community, interacting with others and taking part in fun, interesting and stimulating activities.

We know how disruption to routine can affect a service user’s wellbeing and this can be a challenge if your regular staff are unable to attend. Our dedicated consultants work with you to get to know your service and the personalities of your service users to ensure they are able to supply intuitive and proactive Support Workers that can make a significant and positive impact.

We understand that personality is as important as experience when working with learning disabilities and we take this into consideration when sourcing, recruiting and training our Support Workers.

We support our clients in a number of settings, including:

  • Residential Care Homes
  • Supported Living Services
  • Community Support
  • Respite & Day Services
  • Transition Services
  • Residential Schools & Education

Children & Young Adults

Working closely and listening to our client recruitment needs, Better Healthcare have recognised the recruitment needs for specialised workers at all levels within the Children’s and Young Adults sector.

Our dedicated consultants liaise closely with our clients to understand not just the specific experience the candidate requires but also personality that would best suit the team and environment that the candidate will be working in. This validates the working partnership and promotes continuity – a must to build relationships within the setting.

With dedicated Children’s recruitment consultants in our network, Better Healthcare are able to support our clients with the supply of experienced candidates to an array of specialised divisions including:

  • Children’s Residential
  • Therapeutic Services
  • Outreach Services
  • Homelessness With Young People
  • Drug & Alcohol Misuse
  • Sexual and Criminal Exploitation of Young People
  • Sexually Harmful Behaviour
  • Mental health – Including Secure Units
  • Supplying classroom and behavioural support to SEN education and learners with Education Health and Care Plans

Mental Health

Better Healthcare specialist Mental Health division has been supplying mental health groups, hospitals, hostels and care homes sectors for over 20 years. With a thorough understanding of the sector, we have been able to provide the highest levels of staff expected of a trusted recruitment partner.

Our commitment to a service delivery charter comforts clients that every aspect of their staff requirements are considered.

The dedicated mental health division supplies specialist staff in both the public and private sector on a permanent, contract or ad-hoc agency basis from skilled health care assistants to interim managers.

Offering support to our clients within secure units, supported living services, hostels and homelessness centres, care homes and within the community, we understand who require different levels of support, and as such, recruit candidates who have an understanding of the impact and needs around service users living with mental health problems.

We supply to a number of mental health facilities, including:

  • Secure Services (Low / Medium)
  • Locked Rehab
  • Gated Community Services
  • Residential
  • Respite
  • Acute and Forensic
  • Psychiatric Intensive Care Units
  • Homelessness Hostels
  • Substance Misuse

Support through COVID-19

The COVID-19 (Coronavirus) pandemic of 2020 has presented an unprecedented challenge for Social Care.

At Better Healthcare we are committed to supporting all of our Social Care partners with these challenges and are fully committed to following government guidance, particularly:

  • Social Care Action Plan
  • Care Home Support Plan
  • Social Care Sector COVID-19 Support Taskforce Report

Our agency staffing support plan is designed to meet the guidance laid out in these reports, particularly concentrating on the following:

  • We are putting in mechanisms to ensure that where possible, all agency staff receive weekly testing.
  • We are working very closely with our clients to ensure that our agency staff only work in one care home.

Getting started with Agency Staffing

Our tailored service works with specialists who have the latest sector-specific knowledge and advice. Our consultative approach is highly personalised and we are proud of the longstanding relationships we have developed over the years.

We are dedicated to exceptional recruitment.

Customer service and commitment to our clients is the driving force behind our brand. We strive to get it right, first time, every time.

Our dedicated team of staffing consultants are here to help, even out of hours. Get in touch to discuss your requirements or queries.

Give us a call on
01603 616 999

Looking for Permanent Recruitment?

With a wealth of industry experience, we provide a full suite of permanent staffing services, extending to Recruitment Partnerships, Recruitment and regulatory advice, relocation negotiations, head hunting and more.

Working with Better Healthcare

With a regional network of 8 branches and a dedicated out of hours team, we offer the depth of support that larger national agencies can offer whilst offering the personal touch of the independent smaller agencies.

Our healthcare division has been supplying qualified nurses, support workers and carers to the healthcare sector for over fifteen years. Among our workforce, we have qualified nurses, support workers and healthcare assistants.

Our clinical standards are regarded as some of the most robust in the industry and are constantly monitored and updated by our in-house clinical governance team.

We are is registered with the CQC, a member of the Recruitment and Employment Confederation (R.E.C.) In addition to our in-house employment specialists, the company retains the services of a leading employment law specialist.

Our staff & training

We believe that the provision of quality care and support can only be delivered by staff who are valued, empowered and trained to a high standard. To this end we offer our staff a fully comprehensive, industry leading training package tailored to their development needs.

Service Delivery Charter

Big enough to support, small enough to care

Customer service and commitment to our clients is the driving force behind our brand. We strive to get it right, first time, every time.

Our keys aims and objectives are to deliver exceptional service levels to all of our clients, to better understand their views and opinions on what they consider constitutes exceptional service delivery from a recruitment agency. Following this process we ran a number of internal workshops with all of our staff to establish a Service Charter that addresses the key points highlighted.

Our company strategy is to ensure that we deliver on all of the points listed, in order to ensure that our clients receive the exceptional level of service that they deserve.

A team of staffing experts

Our dedicated team of staffing consultants are here to help. Get in touch to discuss your requirements or queries.