Professional care worker is a job that comes with a lot of questions, not least because the media coverage on the profession has long been focused around the few bad examples. What the papers fail to report on is the positive and beneficial side; that carers see people at their most vulnerable and offer support to those that truly need it. There are not many jobs in the world where you can say that you change someone’s life on an almost daily basis, but this is one of them.
As a way of showing an insight into what being a care worker is like, here are some of the questions and answers that the Better Healthcare home care team has experienced.
Is it challenging being a carer?
It would be a lie to call care work an easy job. You are dealing with people who regularly experience enormous stress, and you are often the only thing keeping them calm. At times, it’s a lot of responsibility to stay on top of. At Better Healthcare, we provide our care workers with regular training sessions and support so they can provide the best care possible.
Will I get training?
Of course, you will. At Better Healthcare, all of our carers undergo extensive training courses to ensure that they are prepared for any and every eventuality. These are scheduled every two to four weeks, with the courses tailored to specific workplace allocations. If you don’t have the necessary knowledge required to take care of someone, our trainers can fill in the gaps.
How do you deal with patients that have degenerative mental illnesses like dementia?
Dementia is a common reason for care, and managing the behavioural changes that come with it can be a challenge. While there is no set method, we encourage understanding above all. Many actions resulting from dementia have a reason behind it, though it often isn’t obvious or may not make sense. For example, people with dementia often exhibit a behaviour called shadowing, which stems from a fear of the world around them. Understanding the cause is the first step to managing the effect.
Do you get attached to your patients?
It’s common for a care worker to spend a few years caring for a patient, so you’re bound to form an emotional attachment to them. However, it’s vital to remember that the relationship should remain professional. Care workers are often taught to maintain a level of detachment so they can avoid any unnecessary personal stress.
How do you calm down patients with dementia when they feel distressed?
A typical symptom of dementia is agitation, and calming them down can be difficult at times. In most cases, there is usually a simple cause stemming from fear or uncertainty and addressing this is the most effective method. In addition, you need to remain calm yourself: providing a reassuring presence can make a world of difference. Finally, make sure to smile a lot – smiles go a long way in improving the mood of those with dementia.
How do you deal with your patients passing away?
Palliative care always comes with the risk of patients passing away, and it’s something you will have to become accustomed to. There will be cases when your care work lasts until the end of your patient’s life and it’s normal feel upset or mourn their passing. Remember, you are the one who worked hard to make their passing as comfortable as possible. It’s never an easy thing to face, but if you do all that you can to make their lives comfortable before the end, you can take solace in knowing you’ve helped both the patient and their family.
Get in touch with Better Healthcare
A career in care is unlike any other because the biggest requirement is compassion, rather than a degree. If you want to find out more about applying to work for one of the largest healthcare companies in the UK, give us a call on 0800 668 1234, or contact your local office.