From the Better Healthcare family to one of her own, Siân’s career grew with our business

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When Siân Watts finished her A-levels she didn’t know what she wanted to do. With a natural affinity for numbers, a payroll position at Better Healthcare piqued her interest. Although she wasn’t entirely sure what the job entailed, it was clear from her interview that she was the perfect fit for the small head office team.

Founder and Managing Director, Marc Diamond, remembers it well: “Siân was a shy, young girl looking for her first job. Her direct answers made me smile and I knew she’d be a great asset.”

That was ten years ago and since joining Better Healthcare, Siân has risen through our career development programme from Payroll Administrator to Head Office Manager, her career growing hand in hand with the company’s own growth.

“When I joined we were about a quarter of the size we are now. Marc’s been fantastic at steering the business and we’ve just gone from strength to strength. This year we moved from Leadenhall Market to new offices near Monument and we’re now one of the fastest growing care companies. It gives me great personal satisfaction to see good people succeed.”

Marc is one half of husband and wife duo, who are the heart and soul of Better Healthcare; the company born from Marc’s own circumstances when looking for care for his mother. Samantha and Marc were both in recruitment originally, which as well as giving them formidable capability in terms of staffing capability, has set the tone for a harmonious working environment where people come first.

“Marc has been like a second father to me and has helped guide my career. He trusted me to take responsibility in more senior positions and allowed me to flourish. Samantha’s great too. I know if I have an issue with anything, whether it’s work or personal problems, I can go to her.”

“We’ve got a really great team here. Although we’re a lot bigger now, we’re really connected to teams in other offices throughout the country. We have an amazing Christmas party every year and Samantha and Marc splash out on taking us all out for dinner and drinks, putting us up in a hotel – we’re all well and truly spoilt. It really is a lovely place to work, it feels like family.”

Now, Siân is off to start a family of her own, with her baby due in early December. Asked if she’d recommend Better Healthcare to school or college leavers, Siân didn’t miss a beat. ‘Definitely! Whether it be care or office-based, full training is offered. I had very little experience in office life when I joined and had no idea where I wanted to go career-wise, but Marc has an eye for picking out certain qualities.”

So, what are some of the qualities Marc identified? “Siân has a diverse set of skills; an amazing eye for detail, lateral thinking and is the source of knowledge for many different things. A fantastic asset, she was very much our ‘go to’ person, and has been a champion in many of the areas required to support our continuing growth.”

It’s fair to say that Siân is going to be missed while she’s on maternity leave – a feeling she, herself, shares about her colleagues. But Siân’s looking forward to the next chapter of her life and feels that the past ten years have helped set her up for whatever the future holds.

All the team here wish Siân and Sid all the very best. We can’t wait to meet the youngest member of the Better Healthcare family.

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