Better Healthcare Services / News
Find out how our Career Development Programme can turn a job you enjoy into a career you love.
We do things a little differently from many care companies. For us, ‘care’ extends to everyone who works in our team. We want to attract – and keep – the best. One of the ways we do that is ensuring that people who work with us not only feel valued, but feel inspired to be the best they can be through our Career Development Programme.
Whether you’re completely new to the industry, or have many years of experience with another provider, we take the time to help you map out the career in care that’s right for you. It may be that you’d like to work in a specialist sector – dementia care, children and young adults, or helping people with mental health or addiction issues. Or, it may be that you’re a natural leader and can build on your experience to run a team and inspire others.
So who better to tell you about what it’s like to be a manager at Better Healthcare than some our managers.
My background was originally in retail and I worked in many management roles throughout the years. Redundancy forced me to stop and take stock. Was this really what I wanted to do? I took the opportunity to completely change direction and went to work for a care company where I became a Care Manager. I enjoyed the work, but after two years there seemed nowhere for my career to progress.
I applied to be the Registered Care Manager at Better Healthcare – and what a difference. My team and I have gone from strength to strength, helping more and more people in our community. I’d recommend Better Healthcare to anyone wanting to progress in a career in care. They actively encourage and support you.
I’d worked for another care provider for nine years and in that time only had one opportunity to progress. Joining Better Healthcare changed that. They looked at my experience, what I could bring, and put me in a Senior Care Coordinator position. Whereas previously I’d been promoted and then nothing, at Better Healthcare that was just the beginning.
They knew I was keen to specialise and they gave me the training to make that happen. I progressed onto the Specialist Team, was promoted to Trainee Case Manager and have now been Non-Clinical Case Manager for two years. What’s struck me about working here is how they encourage you to be your best. They encourage career development and the goals you have – both inside and outside of work. They want you to succeed.
I came to Better Healthcare in 2010 from a mental health nursing background. For four years I was Branch Manager for the Healthcare Team and Registered Manager for Domiciliary Care. I returned in 2018 to assist with setting up a Complex Care Division in our Norwich office.
In 2020 I was promoted to Registered Business Manager overseeing domiciliary care and complex care divisions. What we’ve achieved has been incredible. The office itself has doubled in size and we’ve become the ‘number one go to for live-in care’. One of the aspects I value most about working at Better Healthcare is the support from the whole team. Not just those in my branch here, but our directors, Operations Manager , clinical team and business managers. Between them they have a wealth of knowledge and breadth of experience. They’re always on hand to give support and guidance and have a genuine interest in helping every staff member to develop their skills and progress through a clear career pathway. As a company they are fantastic at celebrating both branch and individual achievements. It makes you feel valued and recognised for the work that you do.
As you can see, all three have had different routes. But one thing they all share is a determination to build exciting careers. We feel extremely privileged to have them all.
If you’re driven and want to succeed in this sector, we’d love to hear from you. Even if you’re currently working in a different field. We give full training, but that’s just the start…
We’re always keen to chat to prospective candidates, whether there’s a vacancy advertised or not. So please feel free to call us on 0800 668 1234 or email firstname.lastname@example.org. We look forward to hearing from you.