Mental health support for frontline workers

Round-the-clock mental health support is available for all frontline key workers including care workers and emergency frontline staff.

Frontline key workers across the country are working tirelessly to tackle the coronavirus pandemic, putting themselves at risk of contracting the virus. While we applaud them for their dedication and compassion, we must also acknowledge the enormous pressure that they are under.

There are four types of key workers – those work in the health sector, in the emergency services, in social care and in essential services. Many of these workers are trained to manage challenging situations but these are unprecedented times and no one is immune from a high level of stress seen during this pandemic.

Accordingly, Mental Health At Work has launched a mental health support program called Our Frontline. It is a partnership among multiple charities including Hospice UK, Mind, Samaritans, Shout and The Royal Foundation of the Duke and Duchess of Cambridge.

Our Frontline

Our Frontline offers round-the-clock one-to-one mental health support from trained volunteers for all frontline key workers. Those in need of mental health support can receive tips, resources and ideas about looking after their mental health during these challenging times.

For more information about Our Frontline and for mental health support, visit the Our Frontline webpage here.

Speak out, seek help

We strongly encourage our staff and care workers to speak out and seek help whenever they need to.

If you feel like you need to talk to someone about your mental health, the following organisations are here to help:

Mind: Call 0300 123 3393 or text 86463
Samaritans: Call 116 123
Shout: Text ‘Shout’ to 85258

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