Care At Home
Live-in Care, Home Care and Complex Care services in the comfort your own home, we are experts in ensuring you find the right help
As specialists in Agency Staffing, we provide expertly trained Support Workers and Nurses to suit a variety of needs
Elderly Care Services
Learning & Physical Disabilities
Children & Young Adults
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Our comprehensive training is at the heart of what we do
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No Response Questions
Here are a series of scenarios ‘What would you do?’ Read through and click the correct answer.
You visit your client but they don’t answer the door. Do you:
Go to your next client – sending a message to the office on your way.
Shout through the letterbox, walk round the property knocking on windows and any other doors, ask their neighbours if they’ve seen them. Call the office.
Look through the windows, check if the back door is open.
You’ve let yourself into your client’s home via the key safe. They’re usually in the kitchen waiting, but there’s no sign of them. Do you:
Call their name, check every room. Report your concerns to the office.
Send a text to the office reporting what’s happened. Head to your next client.
Wait in the kitchen to see if they arrive home.
On your last visit, your client said they felt unwell. You’re now concerned that they’re not answering the entry phone in their warden controlled flat. Do you:
Press all the different flat numbers until someone answers. When they do, you explain who you are, who you have come to see, and the concerns you have.
Alert the Warden and ask them to use the internal checking intercom. Meanwhile, let the office know about the situation.
Carry on to your next call and try again later.
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