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Better Healthcare Services have been providing fully managed recruitment solutions to the social care and social housing market since 1998.

Our experience and understanding of recruiting within these markets, has enabled us to understand the challenges facing our clients when it comes to staffing.

We deliver a tailored service through specialist, local consultants who are able to provide the most up-to-date sector-specific recruitment advice. Our approach is highly personalised and consultative and we are proud of the long-standing client relationships that we have developed over the years.

In today’s challenging times we recognise the need to help deliver cost-effective staffing solutions to our client base. Through our innovative approach to recruitment, we have helped many of our clients make significant cost savings in all areas of their staffing spend.

Our social care division has developed over the last 13 years and has earned an enviable reputation for providing qualified and unqualified social care workers to local authorities, NHS Trusts, housing associations, charities and non statutory services.

Better Healthcare Services operates a dedicated social care recruitment team, comprising of experienced recruitment consultants who understand the specialist nature of social care work. We are aware of your pressures; we understand that organisations within this sector operate in a world of stretched budgets, skills shortages and tight deadlines. We know that sourcing the very best professionals in this field is a highly competitive task.

Because we spend as much time cultivating relationships with candidates as we do with clients we have an extensive network of social workers, care and supported housing professionals that has enabled us to become one of the leading recruitment service providers to the social care industry.

The social care service sectors that we cover include;

  • Children and families
  • Adolescent services
  • Learning difficulties
  • Mental Health
  • Drug and Alcohol
  • Homelessness
  • Young Offenders
  • Asylum Seekers
  • Elderly

We have over three thousand social care staff registered with our organisation. The type of staff that we can supply includes;

  • Social Workers
  • Project Worker
  • Hostel Worker
  • Support Worker
  • Residential Social Worker
  • Senior Support Worker
  • Deputy Manager
  • Manager
  • Regional Manager
  • Director
  • Assessment Worker
  • Outreach Workers

Better Healthcare Services provide quality social housing professionals for the supported housing sector. We have established ourselves as a market leader within the sector by adopting the following methodology;

  • Partnership approach – In a diverse and structurally complex marketplace, our specialist housing consultants will take the time to develop a sound understanding of your needs.
  • Expert knowledge – Through building consistently strong relationships with both candidates and clients alike, Better Healthcare consultants are able to provide you with the most up-to-date recruitment advice.
  • Service Focussed – The core of our business offering is the continuous improvement of service. Bearing this in mind, it is vital that we offer a comprehensive and entirely tailor-made level of service which is appropriate to the diversity of need amongst the people and organisations that we supply.
  • We operate according to your individual requirements – The social housing marketplace has witnessed unprecedented change over the past ten years. Budget constraints, timescale pressures and skills shortages dictate that whilst Better Healthcare will happily guide you in the most appropriate recruitment direction, we will tailor our service to your specific needs.

The types of staff that we can supply to your organisation include;

  • Project Worker
  • Drug and Alcohol Worker
  • Housing Office
  • Youth Worker
  • Outreach Worker
  • Appeals Officer
  • Benefit Advisor
  • Assistant Manager Scheme Manager
  • Supported Housing Officer
  • Tenant Liaison Officer
  • Resettlement Officer
  • Asylum Seekers Officer
  • Area Manager
  • Wardens
  • Revenue Recovery
  • Probation Officer

As a leading supplier of managed social care staffing solutions we are highly experienced in providing flexible, bespoke services, tailored exactly to the needs of our clients, using a partnership approach.

Our skilled consultants will always adopt a consultative approach to your recruitment requirements and advise on the best recruitment models for your current circumstances.

Temporary/Contract Recruitment

With an extensive knowledge of the social care and housing sector, we recognise that you may need temporary or emergency cover on either a planned or reactive basis with your organisation. As a result, we have a fully vetted, temporary talent pool, available to support you whatever your requirements.

Permanent Recruitment

Our dedicated permanent recruitment division is based in London and covers vacancies throughout the UK. Generally dealing with vacancies at senior management and director level, we can deliver database, retained, search and managed advertising recruitment campaigns.

Master Vendor Recruitment

Through a Master Vendor Agreement, Better Healthcare takes on responsibility for co-ordinating and delivering all of your temporary and permanent staffing requirements.

In addition to using our own agency workers, we will also deal directly with other suppliers on your behalf, which will include placing requests for staff, monitoring quality, reviewing supplier performance as well as handling their invoices.

Management Information

We can supply a detailed analysis of your agency spend with us and help you identify key trends and expenditure patterns. Our IT infrastructure allows us to develop bespoke reports suited to the type of financial and management information you require.

Better Healthcare services are committed to delivering the highest standard of quality assurance in the industry. As a result of our robust selection and development criteria we can boast a staff retention rate of 72%, one of the highest figures in the temporary recruitment sector.


Our Social Care and Housing candidates undergo face to face competency interviews that are specifically designed to address and rate their experience and ability in particular areas. Some examples are

  • Specifics to Learning Difficulties and Physical Disabilities
  • Specifics to Mental Health
  • Specifics to Hostel/Housing
  • Specific questions to children and adolescents
  • Equal Opportunity
  • Confidentiality
  • Safeguarding
  • Key working


All staff are subject to enhanced level DBS , a minimum of two references covering the last three years and occupational health checks. For ID checks we accept current passports or original birth certificates and carry out address verification.

For more information on how our Healthcare Services could benefit you or a loved one, contact one of our caring professionals here.

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