Training

Taking great pride in our training

At Better Healthcare Services, we provide regular training for our care workers. Training is key to helping our care workers understand and facilitate safe and effective client care, giving them the confidence and competence to deliver an outstanding care service.

The Better Healthcare training programme combines classroom theory with practical demonstrations. Workbooks and assessments are also included to help develop and improve healthcare knowledge and skills. To make each training program realistic and engaging, we also encompass group participation and interactive exercises. With our in-depth training programme, carers will gain the vital healthcare knowledge and help to create a better future for themselves and their clients.

We often start our training sessions with an overview of Better Healthcare’s structure and the services we offer. This allows carers to have a full understanding of our company, our key values and expectations. Following that is a discussion on employee responsibilities, the role of a care worker and key policies and procedures.

View our Training Courses
The four-day Healthcare and DomCare (Domiciliary Care) training programmes focus on:
  • SOVA – Safeguarding of Vulnerable Adults
  • MCA – Mental Capacity Act
  • DOL’s – Deprivation of Liberty
  • Safeguards
  • Dementia care
  • Medication
  • Continence
  • Food hygiene
  • Infection control
  • Moving and handling
  • Basic life support
The identification of individual training needs is based upon the associate’s workplace allocation, for example:
  • Acute Hospitals
  • Observation Training
  • Introduction to Learning Disabilities & Mental Health
  • Control & Restraint
  • Coping with Challenging Behaviour
  • Awareness of Person-Centred Planning
  • Palliative Care
  • Care of the Dying
  • Introduction to Learning Disabilities
  • Prevention of Management of Violence and Aggression (PMVA)

Training Courses

Moving & Positioning​

A comprehensive one day course based around a theory and practical assessment, giving staff competency to fulfil their duties as Healthcare Assistants.

  • Health & Safety Legislation
  • Employer’s Responsibilities
  • Employee’s Responsibilities
  • Risk Assessment
  • Practical Assessment covering the use of Hoists, Handling Belts, Slide sheets

First Aid Appointed Person

A one day intense course covering all aspects of First Aid. This course is valid for 3 years.

  • Incident Management
  • The Unconscious Casualty
  • CPR
  • The Management of Head Injuries
  • Choking
  • Heart Attack
  • Bleeding
  • Fractures

The Health & Safety at Work Act 1974​

The Health & Safety course covers all aspects of Health and Safety in the workplace.

  • Overview of the HASAW Act.
  • Employer and the Employee Responsibility
  • COSHH & RIDDOR
  • Welfare at Work
  • Fire Safety – including extinguisher types and usage (with DVD)
  • Risk Assessment in the work place

Food Hygiene & Infection Control

The Food Hygiene & Infection Control course covers all aspects of Food Hygiene in the workplace.

  • Overview of Food Hygiene Awareness
  • The Storage of Food
  • Personal & Environmental Hygiene
  • Temperature Control and the Danger Zone
  • The Causes of Food Poisoning
  • Universal Infection Control
  • Personal Protective Equipment
  • Common Infections, including MRSA, C-Diff and Hep B
  • Hand Decontamination Techniques

POVA / POCA

Protection of Vulnerable Adults and Protection of Children Act training course includes:

  • Safe Guarding Vulnerable Groups Act 200
  • Types of Abuse
  • The Signs & Symptoms of Abuse
  • Whistle-blowing
  • Multi Agency Referral Systems

Cognitive Disorders & Challenging Behaviour

These 2 courses run together and cover the Cognitive Disorders and Challenging Behaviour, Violence and Aggression covering:

  • What is Dementia
  • What is a Learning Disability
  • What is Autism
  • Epilepsy Awareness
  • The Causes of Challenging Behaviour
  • Spotting the Triggers
  • Personal Safety
  • What to do after an Incident
I learnt lots of up to date information from Annie. She made it very fun, and got all of us involved. Thank you very much Annie!
Jade DNorwich Branch, Healthcare Division
The training answered a lot of my questions, specifically regarding moving and handling which I was especially anxious about. I learned a lot, even though it was over Zoom.
Tanisha AColchester Branch, Homecare Division
My mind is more at ease about how to act in a situation which may be frightening, such as somebody choking. The explanation and demonstrations were very informative and Annie is an excellent trainer, especially when it comes to keeping us engaged in questions, testing our knowledge and conversation.
Soraia APeterborough Branch, Homecare Division
It was good to talk about the report writing and information that needed to be included, in order to provide a good service and also the importance of time keeping. It was nice to hear about the duties and have a clearer understanding of what is important.
Victoria ABrighton, Homecare Division
There was a lot of information I gained from today's training. I know what is expected of me and what I can expect from the others around me.
Preet UColchester Branch, Homecare Division
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Our Online Training

Better Healthcare Services video online training courses offer quality training, when you want it, where you want it.

We have a wide range of online courses covering all aspects of care training. All the courses are delivered through our very high quality Learning Management System, allowing you to study online at your own pace from anywhere with an internet connection.

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Better Healthcare Blended Learning Environment

Online Training Portal